What is included in each plan?
The core software license, contract, employee, company training, and company document tools are included. Plans are sized by employees tracked in your business, rather than the number of logins or certifications.
What happens when we reach our employee limit?
Your plan allows up to 50, 150, or 500 active employee profiles. Adding, importing, or restoring employees cannot take you over that limit. Archived history is kept without using an active employee slot. Contact us if you need a larger plan while online purchasing is being connected.
How will mid-cycle upgrades be billed?
Upgrades within the same monthly or yearly billing frequency keep your existing renewal date. You review the prorated price difference for the remaining time before confirming payment. The higher employee limit starts after payment is verified. Online purchasing and paid upgrades are being connected.
Can I bring my existing records?
Yes. Download a CSV template, copy in your data, and review the import before saving. You can attach multiple files to records, up to 25 MB per file.
Can employees complete training or return signed documents?
Employees with linked accounts can view their training instructions and deadlines, open a training provider’s link, record completion, and upload signed copies of assigned documents. Training delivery, testing, direct electronic signing, and signature verification are not included.
How do notifications and custom domains work?
Due-date tracking and the business notification inbox are available. Scheduled email reminders, dedicated business addresses, customer-owned domains, and Jira integration are planned. Contact us if one of these is important to your business.
Can you adapt the app for our business?
Contact OriginLith to discuss assisted changes to fields or content. Customization is arranged with our team; it is not a self-service editor included in the app.